Professional IT support for businesses and individuals

At in4byte, we diagnose and resolve IT faults for businesses and individuals. We work remotely, in our workshop or on site.

Do you need assistance?

Illustration of a technician speaking into a headset

Ways to get support

Choose the option that suits your problem:

Workshop support

Bring your equipment to us for diagnosis or repair at 20 € + VAT for 30 minutes (rate for companies and professionals). This is useful when a technician needs to inspect the device directly.

Remote support

If we can resolve the problem remotely, support costs 15 € + VAT for 20 minutes (rate for companies and professionals). This suits many software, setup and connectivity issues.

On-site support

Visits to your business or home are available at €39 + VAT per hour for businesses and professionals. Travel within Granada costs €9 + VAT. See prices for individuals, including VAT. A visit can be useful for network, printer or equipment issues.

IT maintenance plans

Need ongoing IT support?

IT maintenance plans

Problems we can help with

Examples include:

Slow, frozen or underperforming computers

Review the operating system to improve startup and everyday performance.
∙ Removal of temporary files and unnecessary programs.
Upgrade hardware such as memory, storage or the processor where appropriate.
Check for overheating and clean dust from the equipment.

Internet and network problems

Diagnose slow or unstable connections.
Set up routers and Wi-Fi access points.
Troubleshoot wired and wireless networks.
Configure a VPN for secure remote access.

Cybersecurity and malware removal

Identify and remove malware, including viruses and spyware. We can also help assess systems affected by ransomware.
Configure antivirus and other security software.
Assess whether affected files can be recovered.
Set up automated backups and data protection.

Software setup

Install and activate Windows, macOS or Linux where supported.
Set up office applications such as Microsoft Office.
Resolve conflicts between applications or updates.
Set up printers, scanners and other peripherals.

Hardware failures

Assess failing or underperforming drives and explain the recovery or replacement options.
Replace damaged laptop screens.
Repair or replace damaged keyboards, batteries or USB ports as appropriate.
Diagnose faults with motherboards and graphics cards.

Data recovery and backup

Assess recovery options after accidental deletion or hardware failure.
Set up automated backups to cloud or external storage.
Restore the operating system and help recover files from a backup where possible.

Talk to our technicians

Ask us in4byte about a fault, a repair or how to look after your equipment.