Flexible Plan

Professional IT support on demand

Our Flexible Plan for businesses is for organisations that need professional IT support for individual jobs or faults.

It suits small businesses, independent professionals and teams with limited IT needs. You get access to the same technicians and pay for the work you use.

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Qualified technicians for one-off work

The plan gives you access to experienced technicians for repairs, setup and maintenance as needed.

What does this service include?

Remote troubleshooting

A technician connects securely to diagnose or resolve the issue where possible.

Technical labour

Book a technician for setup, maintenance or troubleshooting and pay for the time spent.

24/7 monitoring

Add monitoring for covered devices so our team can investigate alerts about faults or threats.

Managed antivirus

Add remotely managed antivirus for eligible devices.

Support during office hours

Our team is available during office hours, Monday to Friday.

Service rates

Remote troubleshooting

€12 per 20 minutes

Labour

39 €/h + VAT

24/7 monitoring

5€/device

Managed antivirus

8€/device

Is this plan right for you?

It suits organisations that:

Need occasional support.

Want access to experienced technicians without a larger fixed monthly commitment..

Prefer to book support as needed..

Support on demand

Have a question about the plan?

Get in touch and we’ll help you decide whether on-demand support or a managed plan is more suitable.

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Need regular remote support?

Compare the Essential Plan for ongoing support and maintenance.

Essential Plan