Essential Plan

Straightforward support when you need it

The Essential Plan gives smaller businesses reliable remote help and basic maintenance at a predictable cost.

It suits small businesses and independent professionals who need expert help with day-to-day issues and rarely need an on-site visit.

Call our team and, where appropriate, share your screen so we can diagnose the fault.

Send short questions or report an issue directly.

Work outside the plan is charged at the applicable reduced rate.

We help configure backups so you can start protecting important data.

The Essential Plan gives you direct access to technicians who can help with common faults and questions.

It can suit you if:

You depend on your computers for everyday work.

You prefer to get help remotely where possible.

You want professional support on a smaller budget.

Send us your details and we’ll get in touch to discuss setup.

The monthly price depends on the number of people covered:

The Pro Plan offers more ongoing maintenance and security features.

Pro Plan