Author: Joan

Your lack of planning is not my emergency

06/06/2025
Joan

A client called us recently with an urgent problem. Their computer had been unreliable for months. They kept working until the computer stopped starting. An important project was due three days...

When backups go wrong

21/05/2025
Joan

Illustration of a woman looking for data lost after a backup failure

A damaged hard drive can cost years of family photos. A failed server can put a business at risk. Here’s what two recovery jobs taught us about keeping and testing backups.